Clinic Patient Advocate Services

The role of clinic patient advocate was established to provide the patient and the patient's care team with the following services:

• Obtain detailed patient insurance benefit information for all aspects of cancer care, including outpatient services and prescription drugs
• Obtain necessary payor authorizations for outpatient services or prescription drugs
• Advise patients on insurance and billing issues and options
• Work with patients, families and care team members to help address insurance coverage gaps via alternative funding options
• Assist patients who are uninsured to access other funding resources, and assist patient in completing required documentation
  • Learn about medication co-pay assistance offered by foundations based on diagnosis »
• Upon request, submit supporting treatment documentation for patient reimbursement to cancer policy administrators